Okay never mind, disregard this! I figured out my own dilemma and a solution. So i’ll tell you what i was trying to do…
i found a few models from sketchup and attempted to convert them into a 3ds model and open them in gmax, which caused an error and poof! it crashes. So i grabbed Blender, converted the models, and then i was able to open it in gmax.
abit of a long solution, but i can now get a hold of what i wanted and one i can say does work!