Server crashes when player logs in character

1

I am having my server crash when players log in . These players have played these characters for years without any issues. If I try to log them in myself they crash the server as well. I am using a server company to run my server off a remote desktop with nwnx. I have tried to run these characters with another account by putting bic and bak files from them on my own account and I have found that the ones that have issues have no character portrait and cant load on to mod and they crash the server.

2

if you open the character bic in the gff editor, what is in the Portrait field ?
maybe these characters have custom portraits. if that’s the case, you’ll want to migrate your nwn portraits directory [folder] onto the new server from wherever you were hosting them before, and that should fix the problem. if that’s not it, could you give more info :

  • what o/s is running on the old server ? …on the new one ?
  • try running them again on the old server, if possible. what happens ? do they load correctly ?
  • perhaps the portraits folder was already migrated, but the portraits for these particular characters were corrupted somehow. what happens if you replace their portraits with po_hu_m_99 in the .bic files ?
3

I have not moved my server I have put up a update of my mod but its been running for weeks with no issues . I have had the same host for my server for years.

4

i don’t have enough info to help you. it may not even be a portrait issue.
are these custom portraits ? if you open the character bic in the gff editor, what is in the Portrait field ? what happens if you replace whatever is there with po_hu_m_99 ?

if this field contains valid information, it’s likely the problem has nothing to do with portraits. there are other things we can try, but w/o more info about what’s going on, we’re just shooting in the dark.

5

Well I think I fixed it by deleting the bic file and changing the bak file to a bic file . This seems to have worked twice so far have a few more players that I want to see if its good when they log in , I have logged them all in on my account and all is good. Thank you for your help and support I am no expert at all of this .

6

great news ! :slight_smile:
sounds like that’s got it all sorted for you. good luck w/the rest !